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Refund Policy

For Downloads
If for any reason you are not satisfied with your purchase from www.carmanualsdirect.com please contact us and a refund will be issued to you by the method of your original payment.

For CD's
If for any reason you are not satisfied with your purchase from www.carmanualsdirect.com please contact us so we are aware of the situation. Please contact us with your complaint and our shipping address. The buyer is responsible for return shipping charges. A refund will be issued within 1 business day of receipt of the returned product. If your item is damaged in transit we will send you a replacement item free of charge. You will need to return the damaged product by Registered Post within 14 days of purchase. Please contact us for our shipping address. A replacement item will be sent within 1 business day of receipt of the damaged product. The buyer is responsible for return shipping charges.