Refund Policy

Thank you for shopping with Car Manuals Direct.

Car Manuals Direct specialises in digital PDF workshop, service and repair manuals delivered electronically. As our products are digital downloads, different refund conditions apply compared with physical products.

Refund Eligibility

A refund may be considered if:

• The file has not been downloaded.

• The incorrect product was supplied.

• There is a significant issue with the file that cannot be resolved.

Our systems record download activity. Once a digital file has been downloaded, refunds will generally not be available unless required by applicable consumer protection laws.

Product Descriptions

All products sold on the Car Manuals Direct website are clearly described as digital PDF downloads. Customers are responsible for reviewing the product description, vehicle coverage and file details before purchasing.

Consumer Guarantees

Nothing in this policy limits your rights under applicable consumer protection legislation, including the Australian Consumer Law, New Zealand Consumer Guarantees Act, or other mandatory consumer protection laws that may apply.

Digital Content

By purchasing digital content from Car Manuals Direct, you acknowledge that delivery begins immediately after purchase. Access to digital products may affect cancellation or withdrawal rights that would otherwise apply to physical goods under certain consumer protection laws.

Contact Us

If you experience any issues with your purchase, please contact us and we will work with you to resolve the problem promptly.

Thank you for choosing Car Manuals Direct.